Communication is fundamental. Poor communication cost businesses millions of dollars every day. How often do we lose business and at what cost because of misunderstood concepts or interpretations? Learning the art of persuasion from a sales or customer service perspective can be significant to gain and retain clients. Did you know: Most conflicts [...]

One of the best ways in today's competitive market is to create a personal brand to differentiate you from you competition. Many have heard the term branding, but what does it really mean and why is it important? How can it help increase business? Creating a brand helps: Improve and makes easier sales [...]

How Time Flies It wasn't until I bumped into someone last week at a mixer and they said to me “I haven't received your newsletter in a while you'd fallen off my radar”, that I realized how time had flown by, thank you Mary for the nudge. Yes ‘stuff happens’ and before you know it [...]

Reply to All By Elaine Betts Reply to all, now let me see, Why can’t you send it just to me? Use blind copy if you think, That others might, create a stink. Stacks of emails left unread, I have no idea what they have said. Time to read these, can’t be had, Which makes [...]

Email, Email By Elaine Betts Email, email, go away, Send receive or delete today. I can’t stop now, my work needs finishing, A deadline looms and time’s diminishing. And yet I need to read a score, Let’s use the mouse to scroll some more. Like glue my hand is wrapped and fixed, My eyes on [...]

2012 has many milestones looming up for me and my family; our son will graduate from University. Yeah no more college fees. I can’t remember what that felt like and I’m looking forward to finding out. Our daughter is getting married this year too, wow how time flies. Mark’s parents will celebrate their 60th wedding [...]

In the summer I really enjoy to go swimming. I love the cool water and the great exercise that swimming brings. The other day while I was swimming in a local pool, I heard an instructor talking to his pupils about swimming with hands cupped like a spoon and not with fingers apart like a [...]

Last month was all about the pets in our household and definitely reflected the themes of persistence and commitment. It never ceases to amaze me how our general life challenges have many lessons for us to learn, if we pay attention to what is happening and I'll explain how my challenges with my pets assimilates [...]